At Jobayer Academy, we are committed to delivering a seamless and enriching learning experience for all our participants. Our refund and returns policy is designed to ensure transparency and fairness while addressing specific circumstances where a refund may be warranted.
Refund Eligibility: We understand that unforeseen situations may arise, and we strive to accommodate our participants to the best of our abilities. Refunds will be considered under the following circumstances:
- Inability to Provide the Online Course: We commit to providing high-quality online courses for skill development. In the unlikely event that Jobayer Academy is unable to deliver the specified online course, a full refund will be initiated.
Refund Process: To request a refund, participants must adhere to the following process:
- Notification: Participants must promptly notify Jobayer Academy’s support team in writing about the issue leading to the refund request. This notification should include a detailed explanation of the circumstances.
- Verification: Our team will carefully review the refund request and verify the validity of the claim. We may request additional information or documentation to support the refund request.
- Refund Decision: Once the verification process is complete, Jobayer Academy will decide the refund. If it is determined that we are unable to provide the specified online course, a full refund will be initiated.
- Refund Method: Refunds, when approved, will be processed using the original payment method. Participants can expect the refund to be credited to their account within a reasonable timeframe.
Non-Refundable Circumstances: While we strive to accommodate our participants, there are circumstances where refunds will not be granted:
- Participant Withdrawal: Refunds will not be provided for participants who voluntarily withdraw from the course.
- Technical Issues on the Participant’s End: Jobayer Academy cannot be held responsible for technical issues on the participant’s end (e.g., internet connectivity issues, and device malfunctions).
- Failure to Meet Course Requirements: Refunds will not be granted if a participant fails to meet the course requirements or is unable to complete the course.
Contact Us: For any concerns or inquiries related to our refund and returns policy, participants can contact our support team at [[email protected]] or [+8801716461953].
Jobayer Academy remains committed to providing quality education and ensuring a fair and transparent refund process for our valued participants. Your satisfaction is our priority, and we appreciate your understanding of our policies.
